Our Expertise

Rapporta delivers training and coaching in business communication skills, client management, personal impact and goal setting.  Some of our areas of expertise are:

Leadership / Women's Leadership Skills
  • Leadership Impact
  • Leadership Focus
  • Personal Productivity
  • Presentation & Public Speaking
  • Strategic Communication
  • Goal setting
  • Powerful Presence
  • Body Language
  • Voice, Speech and Powerful Phraseology
  • Influencing Skills
  • Effective Meetings
  • Coaching and Management Skills
  • Women's Leadership
  • Gender differences in Communication


 
Executive Coaching
  • Leadership Impact
  • Leadership Focus
  • Personal Productivity
  • Presentation & Public Speaking
  • Strategic Communication
  • Goal setting
  • Powerful Presence
  • Body Language
  • Voice, Speech and Powerful Phraseology
  • Influencing Skills
  • Effective Meetings
  • Coaching and Management Skills
  • Women's Leadership
  • Gender differences in Communication

 
Presentation Skills Training and Coaching
  • Preparation
  • Audience Considerations
  • Personal Impact
  • Body language
  • Logistics and Practical details
  • Structure
  • Key Message Clarity
  • Delivery – energy, impact
  • Visuals – impact, clarity

 

  
Consultative Selling Skills and Key Account Management
  • Sales Process
  • Building Credibility
  • Building Rapport
  • Personal Impact
  • Body Language
  • Understanding Customer needs, wants and motivations
  • Questioning Technique (and advanced QT)
  • Sales Presentations
  • Handling Objections
  • Price-handling
  • Decision making process
  • Cold Calling
  • Key Account Management
  • Negotiation Skills
  • Effective Meetings